SHIPPING POLICY
* Orders can take up to 4 days to be processed before shipment.
* Tracking information will be provided once the order is shipped.
* In some cases, our team will need to contact you to assist in completion of the order. If you have any emails or texts from the team, please try to respond as soon as possible to avoid delays.
* In the event of a large online promotion we sometimes have a big backlog of orders so please bare with us through any instances where there may be a delay.
* All orders are shipped with an express courier and once shipped are delivered within 1-3 business days. International orders, please allow 7 business days, depending on location.
* INTERNATIONAL TAXES & DUTIES - You may be charged import duties and taxes by your local customs authority when your parcel is received into your country. You will not always be required to pay duties or import tax, but it is important that you make yourself aware of the duties that apply in your country in case you are charged to avoid any surprises. We have highlighted some customs websites to refer to before purchasing below.
* INTERNATIONAL TAXES & DUTIES - Please note, if you decide not to pay import taxes or duties and choose to reject the parcel, you will not be refunded for your order.
If you have any questions or need to make changes to your shipping information or order, contact us at team@ftaapparel.com